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Privacy Policy

Last updated: July 28, 2026. This policy explains how Fippix collects, uses, and protects your information.

1. Information We Collect

This Privacy Policy applies to information we collect from Fippix account users, referral partners, and visitors to websites powered by Fippix. For visitors to a Fippix-powered website, the business that owns or operates that website may also be responsible for how visitor information is used, stored, and responded to.

We collect information needed to provide, secure, improve, and support the Service. We do not sell your personal data.
CategoryWhat we collectWhy
AccountName, email address, password (hashed)Account creation and authentication
Business infoBusiness name, type, location, phone, services, hours, social linksGenerating your website
BillingSubscription status, payment history (Stripe handles card data)Processing payments and managing subscriptions
Referral & payoutReferral links, referral activity, referred accounts, commission amounts, account credits, payout status, tax information, identity verification status, and payment processor recordsTracking referrals, calculating commissions, issuing account credits or payouts, preventing fraud, and complying with tax and legal requirements
Website visitor & lead infoInformation submitted through a Fippix-powered website's contact forms, booking forms, message tools, quote requests, testimonials, or reviews — names, email addresses, phone numbers, service requests, appointment details, and messagesOperating the website, delivering messages to the business, supporting booking and lead-management features, and preventing abuse
Technical & log infoIP address, browser type, device information, operating system, pages viewed, login activity, timestamps, error logs, security logs, and referring pagesOperating, securing, troubleshooting, improving, and protecting the Service
UsagePages visited, features used, generation countImproving the Service and enforcing plan limits
ContentUploaded logos, images, and website contentBuilding and displaying your website

Please do not submit sensitive personal information through Fippix unless it is necessary for the specific feature you are using. Sensitive information may include Social Security numbers, government ID numbers, financial account numbers, medical records, health information, information about children, legal case details, or other highly sensitive information. Fippix is not designed to store regulated medical, financial, or legal records.

2. How We Use Your Information

  • Generate and host your AI-powered website
  • Process payments and manage your subscription
  • Send transactional emails (account verification, billing receipts, password resets)
  • Provide customer support
  • Improve our AI generation quality and platform features
  • Enforce our Terms of Service and prevent abuse
  • Track referral commissions and payouts

3. Third-Party Services

We use trusted third-party service providers to operate, secure, improve, and support Fippix. These providers may process information only as needed to provide their services to us, subject to their own terms and privacy policies. Current or potential service providers include:

  • Anthropic and OpenAI — AI model providers used to generate, review, validate, or improve website content and features. We may send business information, prompts, uploaded content, images, website instructions, and related generation inputs to these providers for this purpose. We do not intentionally send payment card numbers or passwords to AI providers. Third-party AI providers process data according to their own terms, privacy policies, and data-retention practices.
  • Stripe — Payment processing, subscription billing, fraud prevention, payout setup, and related payment services
  • Unsplash — Source of licensed photography for generated websites
  • MongoDB Atlas — Encrypted cloud database storage
  • Google — Google Reviews, Google Business Profile-related features, review display or sync features, maps, business profile data, or related integrations when connected or available. If you connect Google Reviews or other Google-related features, Fippix may access and display review information, business profile information, public ratings, reviewer names, review text, review dates, and related data made available through Google or authorized integrations.
  • Namecheap — Domain registration, DNS, or domain-related services when used
  • Email service providers — Used to send account verification emails, password resets, billing notices, support messages, referral notices, and other transactional communications
  • Hosting, infrastructure, monitoring, and security providers — Used to host, secure, monitor, troubleshoot, and deliver the Service

We do not sell personal data. We do not share personal data for cross-context behavioral advertising or targeted advertising. We do not use advertising cookies or tracking pixels on the Fippix platform.

4. Data Storage & Security

Your data is stored on MongoDB Atlas with encryption at rest and in transit. We use industry-standard security practices including:

  • HTTPS/TLS encryption for all data in transit
  • Bcrypt password hashing — we never store plain-text passwords
  • JWT session tokens with expiration and server-side revocation
  • Periodic security reviews and access controls

No system is 100% secure. In the event of a data breach affecting your information, we will notify you as required by applicable law.

5. Cookies & Tracking

Fippix uses minimal cookies necessary for the Service to function:

  • Session cookie — keeps you logged in (HttpOnly, Secure)
  • Preference cookies — remembers your settings

We do not use advertising cookies or tracking pixels. We do not use Google Analytics or similar third-party analytics services.

6. Your Rights

You have the following rights regarding your personal data:

  • Access — Request a copy of the personal data we hold about you
  • Correction — Request correction of inaccurate personal data
  • Deletion — Request deletion of your account and personal data
  • Portability — Request your website data in a portable format
  • Objection — Object to certain processing of your personal data

To exercise any of these rights, contact us at privacy@fippix.com. We will respond within 30 days.

These rights may vary depending on where you live, and not all rights are absolute or available in every jurisdiction. We may need to verify your identity before acting on a request, and we may decline or limit a request where permitted or required by law — for example, where fulfilling it would interfere with a legal obligation, an ongoing dispute, fraud prevention, or another user's rights.

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion:

  • Your personal information is deleted within 30 days
  • Your generated websites are taken offline immediately
  • Billing records are retained for 7 years as required by law
  • Anonymized usage statistics may be retained indefinitely

Some information may be retained longer than the periods above where necessary — for example, in encrypted backups until they cycle out, in security or fraud-prevention logs, or in records we're required to keep for legal, tax, or accounting purposes. Retained backup or log data is not used for any active purpose beyond security, fraud prevention, and legal compliance.

8. Children's Privacy

Fippix is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us immediately.

Websites powered by Fippix are created and controlled by the businesses that operate them, not by Fippix. If you believe a child has submitted personal information to a Fippix-powered website (for example, through a contact or booking form), please contact that business directly; you may also contact us and we will assist where we can.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through a notice on our platform. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or to exercise your rights, contact us at:

privacy@fippix.com

Fippix
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